Pricing

Vozi is a marketplace that connects passengers with independent, verified local drivers in Bosnia and Herzegovina. The fare for any ride is agreed directly between the passenger and the driver before the trip, and is paid directly to the driver. Vozi never takes a commission on your fare and is not a party to the transport contract.

For passengers

• Creating an account, posting trip requests and browsing drivers is free.
• You pay only the price you agreed with your driver, directly to the driver (currently in cash, in convertible marks — BAM/KM). Vozi does not process your fare and adds no booking fee or surcharge.
• A cancellation made less than 24 hours before pickup may incur a cancellation fee payable to the driver — see our Refund & Cancellation Policy.

For drivers

• Listing your profile and answering trip requests is free during our public beta.
• When paid plans launch, drivers will be able to choose an optional monthly subscription and optional “featured placement” for individual routes. Prices will be shown clearly before you buy, in EUR, inclusive of any applicable VAT.
• Featured placement is a paid promotion that is always clearly labelled and never changes how drivers are ranked in ratings-based search results.

Billing and payments for Vozi paid services

Optional paid services purchased from Vozi (for example driver subscriptions and featured placement) are sold and processed by our reseller and Merchant of Record, Paddle.com Market Ltd. Paddle handles payment, invoicing, taxes and subscription management on our behalf, and their terms and privacy notice apply to those transactions in addition to ours. Payments recur automatically for subscription plans until cancelled, and you can cancel at any time from your account or by contacting us.

Taxes

Where applicable, VAT or local sales tax is calculated and shown at checkout based on your location and included in the price you pay for Vozi paid services.

Questions

For anything about pricing or billing, contact us at billing@vozi.dev.